Handle Me With Care: Successful Practice Sales with Expertise and Empathy
Selling your practice is more than a transaction - it’s securing your legacy and the right home for your clients and team. Here’s how DMY can help you move on with confidence.
Selling an accounting or bookkeeping practice is often as much an emotional journey as it is a business transaction. After years of cultivating client relationships and building a team, the decision to sell can feel overwhelming. The process requires not just a broker, but a trusted partner who understands the intricacies of the market and the unique challenges that practice owners face.
Understanding the Emotional Journey
For many practice owners, selling their business is one of the most significant decisions they will ever make. It’s not just about securing a strong sale price—it’s about ensuring that clients are well looked after, teams find a good home, and the seller's legacy remains intact. Daniel Jones, co-owner of DMY, explains, “When we started DMY, we knew there was a gap in the market for a broker who could really understand the emotional and practical complexities of selling a practice. It’s not just a transaction; it’s about helping our clients transition into the next phase of their lives with confidence.”
Mark Emney, fellow co-owner and Director, adds, “We’ve always believed that you can’t credibly play for both sides in a deal. When you represent both the buyer and the seller, the process becomes more transactional and less about relationships. That’s why we’re unashamedly for sellers only. It allows us to focus entirely on our clients’ best interests, without any conflicts of interest.”
This commitment to the seller is something that DMY clients deeply appreciate. Pam, a former practice owner, shares, “If you are seeking a broker with honesty, integrity and care factor for their client DMY are your people..”
A Distinct, More-than-Broking Approach
One of the most distinctive aspects of DMY’s approach is their commitment to transparency and education. As Daniel points out, “Knowledge is power. The more credible, evidence-based information there is, the better decisions our clients can make. That’s why we regularly publish market data on practice sales—so both sellers and buyers can be confident they’re making informed choices.”
Mark further elaborates, “We come from diverse backgrounds and experience and often come at things in different ways. That’s great for our clients because they get the benefit of our diverse perspectives. And we are not afraid to positively challenge each other which leads to better outcomes for our clients.”
Clients have noticed the difference this approach makes. Gary, a practice owner, reflects, “DMY’s process-driven approach made the transaction far easier than it would have been otherwise. They knew the pitfalls well in advance and how to overcome sticking points in the negotiations. And they listened. They knew what was important to me in the sale and worked with us to achieve it.”
Navigating Challenges with Expertise
Every sale comes with its own set of challenges, but DMY’s commitment to open and candid communication ensures that these are managed effectively. “Communication is not just key, it’s paramount,” says Mark. “We’re not here to tell clients what they want to hear. We tell them what they need to hear, and when they need to hear it. This approach helps us to navigate any hurdles that arise and ensures that we can deliver the best possible outcome for our clients.”
Kevin, another practice owner, echoes this sentiment, saying, “A significant hurdle arose during the sale process, which the DMY team provided great support in helping us navigate to a successful outcome. Their empathy, focus, and professionalism through this period made a huge difference and was very much appreciated.”
Selling a practice is never just about the transaction—it’s about securing a legacy, finding the right home for clients and staff, and setting the stage for the next chapter in a seller’s life. Through their seller-focused approach, commitment to transparency, and emphasis on thoughtful, thorough processes, DMY ensures that their clients achieve not just a successful sale, but peace of mind for the future.
For more on DMY's approach, visit their website or speak to Mark or Daniel on: 1300 049 527.
